Tenants guide to property letting

What is the property reservation and moving in process?

Property reservation

Reservation procedure

As soon as you, as the tenant, have found a suitable property from our selection, your holding deposit of £150 reserves the property for you and we remove it from our availability list. From this point onwards you become our client and we shall do our best to look after you well.*

As in all transactions of this nature we then carry out the necessary credit checks via accredited agencies.

Referencing procedure
  • On receipt of your deposit we begin the administrative process
  • We shall take up references and you will need to complete a credit reference application
  • A credit referencing agency will be instructed, who will carry out checks to ensure your suitability as a tenant
Reference checks will include:
  • ID verification (normally in the form of a passport or driving licence)
  • Details of your current employment and salary confirmation
  • References from previous landlords (if applicable)
  • Your bank details

*(Please note: the deposit may be non-refundable should you withdraw or fail to meet the necessary credit checks).

Client Account Information

We hold all dilapidation deposits (repairs required during or at the end of a tenancy) in our Client Deposit Account. We are members of My Deposits (www.mydeposits.co.uk), a government-authorised Tenancy Deposit Protection Scheme, giving you peace of mind that your deposit is kept safely in a secure account in accordance with the terms of the My Deposits Scheme. The deposit will be returned in full at the end of the tenancy (subject to conditions being met and there being no outstanding monies, breakages or damage to the property).

Fees (inc of VAT)

When you instruct us to process your application we need the following to be paid prior to commencement of administrative procedures:

Administration & Credit Check Fees: *(Please note: these fees are non-refundable should you withdraw or fail to meet the necessary credit checks). Single individual application £165.00 Joint Application (2 people) £250.00 Joint Application (more than 2 people) Additional £50/person Guarantor (per individual) £50.00 Company Application £350.00 Inventory (on check-out) From £80, depending on property size
Tenancy Agreement

Assured Shorthold Tenancy: This must include the names of all the tenants at the property and the amount of rent to be paid. This is signed by the tenant(s) and the landlord prior to the commencement of the tenancy and forms a legally binding Agreement which includes both tenant and landlord obligations.

Inventory Purpose of and importance of an Inventory

A comprehensive inventory, sometimes referred to as the Schedule of Condition, is essential to both the landlord and tenant(s) alike. This is a very important document, as it forms a basis on whether the dilapidations deposit is returned in full at the end of the tenancy. We recommend that you read the inventory thoroughly and carry out your own visual inspections prior to signing this. It is the your responsibility to ensure that the property is handed back to the Landlord in the same condition as at the commencement of the tenancy.

A check-out fee is charged, from £80. Charges vary depending on the property size.

What it includes

The inventory describes the condition of the property and its contents prior to commencement of tenancy and may well include photographs showing visual condition (particularly fridges, oven interiors etc).

Payments Tenant Dilapidation Deposit

This is 1.5 times the monthly rental charge. As stated previously this will be held in the My Deposit Scheme until the end of the tenancy.

Monthly rental payments

Rental payments may be made by Standing Order to Cantab Lettings (for fully managed properties and Tenant Find Plus). It is your responsibility to pay rental payments directly to the landlord (Tenant Only properties).

Summary of what you need to do before moving in

  • Make the Dilapidation deposit payment and pay the first month’s rent.
  • Inform the utility companies and inform any local authority with regard to Council Tax.
  • Sign both the Tenancy Agreement and the Inventory.
  • Contact Telephone/Broadband suppliers if necessary.

Tenant's obligations during the tenancy

It is you, the tenant’s, responsibility to ensure that the property is always secured, that the property is in a clean condition and gardens (if any) are neat and weed free. During the colder months please ensure measures are taken to prevent freezing pipes for the water and heating systems.

Repairs and maintenance during the tenancy

Reporting of problems with the property or appliances

Any faults arising at the property must be reported immediately, so we can deal with any issues speedily and efficiently.

What happens when the end of your tenancy approaches?

We shall contact you to ask if you wish to renew your tenancy (subject to the landlord’s consent).
We shall normally require a minimum of one month’s notice in writing should you wish to vacate the property at the end of the tenancy period.

What is the moving out process?

What you do:
  • Once you have given written notice you will need to ensure that the property is left clean and that garden(s) are tidy and weed free.
  • Carpets must be professionally cleaned (for tenancies 6 months or more).
  • All refuse must be removed, disposed of and dustbins emptied.
  • All personal belongings must be removed from the property.
  • Any wall hooks must be removed and holes filled and painted.
  • Windows must be cleaned inside and out.
  • You must leave the property in the condition it was at the commencement of the tenancy.
  • You must return all sets of keys to the Letting Agent.

Property inspection

A property inspection will be carried out once you have vacated the property and any damages will be reported to you. This will be compared to the inventory that was drawn up at the start of your tenancy.

Deposit return

Providing the property is left in the same condition as it was at the beginning of the tenancy then your deposit in full will be refunded (subject to any outstanding monies).